Clik here to view.
Commerce Convergence: Closing the Gap Between Online and In-Store
Download Report Retail is not about channels, it’s about solving problems. Retailers already understand that the digital realm needs to influence all consumer touchpoints, and support all aspects of...
View ArticleClik here to view.
Pricing 2015: Learning to Live in a Dynamic, Promotional World
Download Report When it comes to pricing, retailers stand at the intersection of many crossroads. They believe their promotions are effective, even though they don’t have a lot of measures in place to...
View ArticleClik here to view.
Empowering the Store Employee: Benchmark 2015
Download Report In recent years, the omni-channel world has turned retail on its ear. But after all the innovation, retailers have spoken: the store is back – and employees are going to be a key driver...
View ArticleClik here to view.
The Internet Of Things In Retail: Great Expectations
Download Report The Internet of Things (IoT) in retail has had such a large amount of hype and an awful lot of buzz around it that many people don’t even know what it really means. Many of the...
View ArticleClik here to view.
Omni-Channel 2015: Taking Time, Money, Commitment And Technology
Download Report It’s amazing how quickly cross-channel consistency has gone from profit boon to table stakes. While most retailers accept that consumers’ paths-to-purchase are influenced by digital...
View ArticleClik here to view.
Retail Supply Chain Execution: New Requirements To Meet New Demand
Download Report Shoppers don’t care about channels anymore. And retailers admit they have to rethink their supply chain strategies from the ground up as a result. In this newest benchmark report, we...
View ArticleClik here to view.
Home Delivery: Retailers’ Brave New World
Download Report Home delivery, long a dormant and specialized activity for retailers selling large durable goods like furniture and appliances, is experiencing a renaissance, driven increasingly by...
View ArticleClik here to view.
Merchandising 2016: Big Changes Coming
Download Report A retailer’s assortment has always been important: in the digital age, however, it has become a matter of make or break. To compound matters, new consumer shopping behaviors have made...
View ArticleClik here to view.
Technology’s Role in Retail Innovation and Growth
Download Report Retail historically has not been an industry focused on technology’s role in driving innovation or growth. In fact, it is fair to say that retail as an industry has taken on the...
View ArticleClik here to view.
Digital Divergence: The Future of Digital Commerce
Download Report This is our 6th consecutive report on eCommerce. Within, retailers steadfastly tell us that — despite the best intent — digital convergence is still a long ways off. However, things get...
View Article